Frequently Asked Questions
Have Question? We are here to help
How do you figure out the mileage for deliveries?
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Can you deliver behind a fence/other obstacles?
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Do you place boulders?
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If I buy too much product, can I return it?
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Why did I have to pay taxes when I have a tax exempt card?
We have a tax exemption approval process that takes around 24 hours to process. You are welcome to make a purchase during this waiting period, but tax will still be applied until your approval comes through. You can request reimbursement for this by filling out and returning an application for reimbursement with the state.
Can you deliver behind a fence/other obstacles?
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Do you place boulders?
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If I buy too much product, can I return it?
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How much coverage will I get out of a ton?
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What does a ton visually look like?
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What does your truck hold?
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Do you have to schedule to pick up product?
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Do you deliver larger quantities, like a semi-truck?
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Do you deliver?
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Do you deliver pottery?
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Where does the rock come from?
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Do you offer same day delivery?
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Do you offer military discounts?
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Can you dump in the street, alley, etc?
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Can I pay and have my landscaper come pick up?
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Can you spread dump?
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What is the minimum quantity I can buy?
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Why does the delivery driver need to see my driver’s license?
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Order Issue Questions
Why are there dirt clods in my soil delivery?
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Why are there weeds growing in my soil/compost?
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Why don't the stone colors that I ordered match after buying the same color at a later date?
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Why do my rocks keep washing out?
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Why did I pay for the same weight of soil, mulch, or compost and get less in my most recent order?
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Why can’t you dump the delivery where I want?
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Why were the rocks that got delivered really dirty?
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Why is my garden really hard after I watered it?
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